FAQ

What does OTAKU mean and how do you pronounce it?

Otaku is the Japanese translation of geek. We at OTAKU Fashion are obsessed with anime and Japanese pop culture so the name fits us perfectly ;)

How long will it take for me to receive my items?

Please allow 7-10 business days for all custom OTAKU merch 

For all other items please allow 7-20 business days. Because some of our inventory is sourced from overseas it can take a bit longer for shipping

What is your return policy?

Please email your return request to weareotakufashion@gmail.com with invoice number as the subject. Items must be unworn with original tags. We will not pay for return shipping, sale items are final sale. Items must be returned within 14 days of delivery date for full refund consideration, anything returned after 14 days will receive store credit ONLY. Returns will not be accepted after 30 days.

What are your sizes?

All of our clothing is sized XS-XXXL

All OTAKU merch is USA standard, for all other brands please reference item description.

How can I submit my work for a Collabo consideration?

Shoot us an email to wewearotaku@gmail.com with Collabo in the subject line. We will respond within 24-48 hrs with follow-up information.

Any other questions?

Don't hesitate to shoot us an email at anytime to wewearotaku@gmail.com, we normally respond within 24-48 hours. Please put question or concern in subject line.